Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age, and this is where you come in.
QUALCOMM Inc. (www.qualcomm.com) is a global provider of innovative Smartphone, Automotive and IOT products and services based on advanced modems, application processors & multimedia technologies. Qualcomm values close collaboration with its customers offering comprehensive technical support & design services to enable accelerated product development and to bring industry-first technologies to market.
The Technical Account Manager (TAM) is an engineering role coordinating all aspects of technical support assigned to the program and is the primary communication channel with customers for technical topics during the development. Technical support will be managed throughout the full lifecycle from concept through factory introduction and mass production maintenance for EMEA customers. The TAM closely tracks customer priorities, schedules, and mobilizes the required expertise calling on HW/SW application engineers, R&D and Quality and Reliability engineering. The prime measure of success is the quality and responsiveness of the technical support delivered. The TAM owns all customer technical issues across SW, HW, Systems, Quality, Performance & Test and Manufacturing and negotiates RCA plans and resolution timeframes with the customers project management. The successful candidate works across the Qualcomm development teams to customize Qualcomm software to meet customer needs.